Question 1

How do you know I have unclaimed property?

Accepted Answer

We regularly search state databases and use proprietary data intelligence tools to identify unclaimed property. When we find property that matches your information, we reach out to help you recover it.

Question 2

How much do your services cost?

Accepted Answer

There is no upfront cost to search or begin the process. If Claimio successfully recovers funds, a service fee applies based on the claim and applicable state requirements. The exact fee is disclosed before recovery is authorized.

Question 3

How long does the process take?

Accepted Answer

The timeline varies by state and the complexity of your claim, but most claims are processed within 3-6 months. We handle all the paperwork and follow up with the state on your behalf to ensure the fastest possible resolution.

Question 4

Is this legitimate? How do I know it's not a scam?

Accepted Answer

We're a BBB A+ accredited business with verified reviews from satisfied clients. You can verify your unclaimed property directly with your state's unclaimed property office. We never ask for upfront payments, and all our contracts are transparent and legally binding.

Question 5

Can I recover the property myself?

Accepted Answer

Yes, you can always file a claim directly with your state at no cost. However, the process can be time-consuming and complex, requiring extensive paperwork and documentation. We handle everything for you, saving you time and ensuring your claim is filed correctly.

Question 6

What states do you operate in?

Accepted Answer

We currently manage end-to-end recovery in seven states: California, Colorado, Georgia, Hawaii, Minnesota, Nebraska, and New York, with more states coming soon. Free monitoring covers all 50 states and the District of Columbia. Contact us to confirm if we can help with your specific claim.

Question 7

What happens if the state denies my claim?

Accepted Answer

If a claim is denied, we'll work with you to understand why and determine if there are additional steps we can take. In most cases, denials are due to missing documentation, which we can help you obtain and resubmit.

Question 8

Do you guarantee that you'll recover my money?

Accepted Answer

While we have a high success rate, we cannot guarantee recovery in every case. Each claim depends on state requirements, proper documentation, and verification processes. We'll always be transparent about your claim's likelihood of success.

Question 9

What documentation will I need?

Accepted Answer

Most claims need government-issued photo ID and proof of connection to the reported address, such as an old bill or record. Some states also request a Social Security card or tax document for verification, and estate claims add probate or heirship paperwork. We tell you exactly what your specific claim requires before anything is filed.

Question 10

Do I have to give you my Social Security number to search?

Accepted Answer

No. The search starts with your mobile number. Sensitive documents only come into play later, if a state requires them to verify a specific claim, and you'll know exactly why before sharing anything.

Question 11

What does monitoring cost?

Accepted Answer

Monitoring is free during launch. Customers who enroll during launch keep their current monitoring account, nationwide coverage, future matches, and current feature set free permanently.

Question 12

Can I monitor my family members too?

Accepted Answer

Family monitoring, coming soon. Today each monitoring account covers one person's names and address history. Family coverage is in development and will be announced when it is live.

Question 13

How is my personal information protected?

Accepted Answer

Claimio encrypts personal information in transit and at rest. Personal information is retained only as long as necessary to provide services, maintain required records, and meet legal obligations. Users may request deletion by emailing info@claimio.com.

Find your missing money. We'll handle the paperwork.